Shipping Rates

Free UPS Ground Shipping for Orders Over $50 usd!

Orders with a total, not including tax over $50 usd will receive free UPS ground shipping which is limited to the continental United States.  Tanks and weights will receive extra surchage due to the extra weight, bulk and sometimes special handling.

Shipping within the United States

We ship UPS, We have found them to be extremely reliable compared to other services that cost less. Your shipping charges are calculated in real-time via UPS, these are their shipping and hangling charges alone, we do not add in extra handing charges from our end. We also ship USPS if you wish. If there are any additional charges for shipping or discounts for large order we will contact you to verify shipping BEFORE the transaction is complete. The table below represents typical ground delivery times from our facility. As you can see, its not that long for ground UPS delivery, its the best choice and cheapest for heaviest packages and often faster that USPS Priority.

All US orders above $99 receive free UPS ground rate shipping, it must be selected in your shipping options. This does not include tanks and weights or shipping to Hawaii or Alaska because that is actually the same rate as 2nd day air because it has to travel by air. If you encounter a problem please write a comment in your order so we can correct any shipping cost errors. When ordering multiple packages we always want to give you the least expensive option possible.

International Shipping

What carrier is used? For international we use USPS (United States Postal Service) Priority (4-6 days). However they are not as reliable as UPS, but more than 50% cost difference for packages more than 1 pound. These are current rates, calculated by the pound and by region. The total cost of shipping also includes delivery to the post office, since all packages have to be delivered in person.

Where is my international shipment? Many times your packages is at your local post office. We cannot mark packages as "Gift" since US Customs will mark it "Merchandise" anyway when they see our company name and place of origin.

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

	Register with Bongo and receive a U.S. shipping address.
	Enter the Bongo address as both your billing and shipping address.
	Use the credit card that you have on file with Bongo as the payment method.
	Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Is this a Sercure Server?

Yes! We are hosted by Media Temple and our secure sever technology is 2048-bit! from Comodo You always verify that you are on a secure server by looking in your web address bar, the "http:", will change to "https:". AND the top bar will turn GREEN indicating that you are with a company that has been verified. Notice that you see the same technology only at banks other ultra secure sites

Why was my order was canceled or denied?

1. Incorrect shipping address, each one is verified by UPS, which means no PO boxes
2. Shipping and billing address do not match - due to internet fraud, on all orders with different addresses, we will contact you by E-mail and/or by phone. The order will we on hold until charge information is verified.
3. CVV code was incorrect, or not entered, required for all Visa, Mastercard and Discover charges
4. Billing address entered did not match actual card billing address either your street number or zip code
5. Phone number was fake, wrong number, we usually call our customers to verify orders